Term & Conditions

Last updated February 25, 2024

This Privacy Policy describes how STEMSIDE ("we", "us", or "our") collects, uses, and shares personal information when you visit our website www.stemside.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. Additionally, we gather information about the pages you view, referring websites, and your interactions with the Site. We refer to this information as "Device Information." We collect Device Information using technologies like:

"Cookies" that include an anonymous unique identifier. Learn more about cookies and how to disable them at [Cookie Website URL].
"Log files" that track actions on the Site, including IP address, browser type, and timestamps.
"Web beacons," "tags," and "pixels" which record how you browse the Site.
When you make a purchase or attempt to do so through the Site, we collect certain information from you, including your name, billing and shipping addresses, payment details, email address, and phone number. We refer to this as "Order Information."

Throughout this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information to fulfill orders placed on the Site, including processing payments, arranging shipments, and providing invoices or order confirmations. Additionally, we use Order Information to:

Communicate with you.

Screen orders for potential risk or fraud.

Provide you with information or advertising related to our products or services, based on your preferences.

We utilize Device Information to assess potential risk and fraud (such as IP address analysis) and to improve and optimize the Site. This includes generating analytics about customer browsing and interaction, as well as evaluating the effectiveness of marketing campaigns.

We share your Personal Information with third parties to assist us in using it, as described above. We also use Google Analytics to understand customer Site usage. Learn more about how Google uses your Personal Information at [Google Privacy Policy URL]. You can opt out of Google Analytics at [Google Analytics Opt-out URL]. Additionally, we may share your Personal Information to comply with laws, respond to lawful requests, or protect our rights. As mentioned, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. Learn more about targeted advertising at [NAI URL] or opt out through [Opt-out Portal URL].

Data Retention

We retain Order Information for our records after you place an order on the Site, unless you request deletion.

Minors

The Site is not intended for individuals under the age of 13 years old.

Changes

We may update this Privacy Policy occasionally to reflect changes in practices or for operational, legal, or regulatory reasons.

For more information about our privacy practices, questions, or complaints, contact us at hi@stemside.com. By using our Site, you consent to the practices outlined in this Privacy Policy.

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